Caribbean Impact Market is the region’s first integrated B2B and B2C digital marketplace connecting businesses and consumers across 28 Caribbean dependencies. We empower Caribbean entrepreneurs and foster sustainable regional trade through our platform.

We make it easy for Caribbean consumers to discover and purchase products from local vendors across the region, reducing import dependencies and strengthening inter-island commerce. Our platform connects 2.3M+ businesses across 28 islands through one seamless marketplace.

CIM serves 28 Caribbean dependencies including Aruba, Bonaire, Curaçao (ABC Islands), Sint Maarten, Saba, Sint Eustatius (SSS Islands), Puerto Rico, U.S. Virgin Islands, British Virgin Islands, Anguilla, and many more across the region.

Click “Register” in the top menu. Choose the option “I am a customer” and provide your basic information, and verify your email address. You’ll have immediate access to browse and purchase from thousands of Caribbean vendors.

We accept major credit cards, debit cards, PayPal, Revolut, Skrill, and CARET tokens. All transactions are processed through secure payment gateways.

CARET is our Caribbean Eco Token (ERC-20) that supports sustainable development across the region. You can purchase CARET tokens and use them for marketplace transactions, often with special discounts and benefits.

Currently, individual vendors manage their own shipping arrangements and work with local shipping companies of their choice. Delivery times and costs vary by vendor and destination. You’ll see shipping details on each product page before completing your purchase. Note: We are actively seeking shipping partners to provide integrated logistics solutions across the Caribbean region. If you represent a shipping company interested in partnering with CIM, please contact us at partnerships@caribimpact.market.

Yes! Once your order ships, you’ll receive tracking information via email. You can also view order status in your account dashboard.

Return policies are set by individual vendors and are clearly displayed on each vendor’s profile and product listings. Generally, most vendors offer 14-day returns for unused items in original packaging.

You can message vendors directly through our platform messaging system. Click “Contact Vendor” on any product page.

Visit our “Become a Vendor” page and complete the registration form. Our team will review your application and guide you through the onboarding process. There are zero entry barriers – no membership fees required!

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CIM charges a simple 5% commission on successful transactions to keep the platform operational and to keep our innovation streak going. There are no monthly fees, listing fees, or hidden costs.

Vendors currently choose and work with their preferred local shipping companies. You’re responsible for: - Setting your shipping rates - Packaging orders - Arranging pickup or drop-off with your chosen carrier - Providing tracking information to buyers We’re developing integrated shipping partnerships to make this easier in the future.

Payments are processed within 5-7 business days after order delivery confirmation. Funds are deposited directly to your registered bank account or CARET wallet.

Yes! All vendors can accept CARET tokens as payment. This often attracts eco-conscious buyers and supporters of sustainable Caribbean development.

Vendors are responsible for responding to customer inquiries within 48 hours and managing returns according to their stated policies. CIM provides dispute resolution support when needed.

CIMpay is our integrated payment solution designed specifically for Caribbean commerce. It provides secure, seamless transactions across multiple currencies and payment methods, including traditional payments and CARET tokens.

CIMpay processes all marketplace transactions through secure payment gateways, supporting credit cards, debit cards, PayPal, Revolut, Skrill and CARET tokens. All payments are encrypted and protected with industry-standard security measures.

CIMpay supports multiple currencies including USD, EUR, Caribbean Guilder (XCG), and CARET tokens, making it easy for buyers and vendors across the 28 dependencies to transact in their preferred currency.

Yes! CIMpay uses bank-level encryption, PCI DSS compliance, and multi-factor authentication to protect all transactions. We never store complete payment card information on our servers.

For buyers, there are no additional fees to use CIMpay. For vendors, payment processing it's 1.5% commission.

Currently, CIMpay is exclusively for Caribbean Impact Market transactions. We’re exploring options to expand CIMpay as a standalone payment solution for Caribbean businesses in the future.

Eco Shares are our community ownership program that allows supporters to invest in sustainable Caribbean projects while earning returns. Learn more on our Investment Opportunities page.

We prioritize: - Local and regional sourcing to reduce carbon footprint - Eco-friendly vendors and products - Sustainable packaging initiatives - Support for renewable energy projects - Community development programs - SDG-aligned investments through CARET token

The Caribbean Community of Impact Volunteers (CCIV) connects volunteers with sustainable development projects across the region, including agriculture, eco-housing, and education initiatives.

Click “Forgot Password” on the login page and follow the email instructions to reset your password.

Yes. We use industry-standard encryption and security measures to protect your data. Read our Privacy Policy for complete details.

Our website is fully mobile-responsive. A dedicated mobile app is planned for future release.

Email support@caribimpact.market or WhatsApp +31 (0) 85 0041137 during business hours (Monday-Friday, 9:00 AM - 5:00 PM AST).

Yes! We are actively seeking reliable shipping companies to partner with CIM and provide integrated logistics solutions across the 28 Caribbean dependencies we serve. If your company offers: - Inter-island shipping services - Competitive rates - Reliable tracking systems - Commitment to sustainable practices Please contact us at partnerships@caribimpact.market to discuss partnership opportunities.

Yes! We’re working to establish partnerships with regional shipping providers to offer: - Standardized shipping rates - Integrated tracking - Simplified logistics for vendors - Faster delivery times across the Caribbean